Returns & Exchanges

At Timoteo, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or seamless exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box or a similar durable mailer, ensuring all original tags and liners are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous barcodes.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange has been processed.